We are proud to announce 16 of our communities were awarded the 2021 Ellis Customer Experience Best in Class Award for Resident Surveys!

Ellis presents this prestigious award to the top 10% of communities based on the results of resident surveys across five touchpoints – lead conversion, move-in, maintenance, pre-renewal, and move-out. Award winners achieved the highest loyalty scores from resident surveys with an average of 93%.

Please join us in congratulating our teams at:

• Acadia Gardens (Happy Valley, OR)
• Cypress Point Retirement Community (Casa Grande, AZ)
• Discovery Point Retirement Community (Mesa, AZ)
• Discovery View (Port Townsend, WA)
• Highland Square Apartments (Cottonwood, AZ)
• Indian Creek Court (Hood River, OR)
• Merlo Station Apartments (Beaverton, OR)
• Miracles Central (Portland, OR)
• Murray Woods Apartments (Beaverton, OR)
• Oakmont Apartment Homes (Tigard, OR)
• Orchards Plaza (McMinnville, OR)
• Quail Run Apartment Homes (Vancouver, WA)
• Raymond House (Raymond, WA)
• Terrace at Mount Scott (Happy Valley, OR)
• Villas on Sixth Apartment Homes (Austin, TX)
• Windsor Square Retirement Community (Marysville, WA)

Thank you for ensuring our residents and prospective residents always receive timely, attentive, and professional customer service!

To learn more about the award and its eligibility requirements, read Ellis’s full press release.