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Guardian Team "Levels Up" at Leadership Conference
In April, more than 200 of our team members gathered for our Annual Leadership Conference to "Level Up" our property management skills.
For two days, our team participated in training sessions and team-building events, as well as our annual awards dinner and ceremony. Training sessions included breakouts for affordable and market rate managers, along with maintenance-specific programming that included an afternoon of hands-on training at Fuller Station, a local affordable community. Favorite topics included Wow! Moments in Leasing, Fair Housing and Legislative Updates, Breaking the Cycle of Unconscious Bias, and De-escalation and Conflict Management, as well as classes on HOTMA, Yardi RightSource, CRM, cyber security, social media, maintenance policies and procedures, and crisis communications.
In addition to training, the team also participated in dinners with their portfolio teams and enjoyed raffle prizes from our sponsors! At the end of the second day, we all gathered together to celebrate our successes at our Awards Dinner and Ceremony. Enjoy a peek into the festivities in the photo gallery below!
Celebrating Guardian's Successes
Every year, we take an evening to celebrate the prior year's accomplishments and successes. This year, we recognized 56 Top Shops, including 10 Top Shop All Stars who received three or more 100% shops during the year! In addition, we celebrated our 15 Best in Class Resident Survey winners, recognized by Ellis, a Grace Hill Company.
We are also proud to recognize the following team members for their achievements in 2023:
Guardian Gold Award Winners
Peer-nominated, our Guardian Gold Awards celebrate those that have gone above and beyond their duties in the past year. This year, 82 individuals were nominated by their peers for consideration. The selection committee reviewed the 180 submissions and considered the following, as appropriate for the award: occupancy record, financial management, shops and survey scores, certification completions, and work order completion rate.
Congratulations to our 2023 Guardian Gold Award Winners!
- Matt Lowrimore, Spruce Park - Rookie of the Year, Maintenance
- Darlene Dang, Rockwood Village - Rookie of the Year, Property Management
- Sheila Oster - Above & Beyond, Home Support
- Rick Howell - Above & Beyond, Maintenance
- Kevin Burke - Above & Beyond, Property Management
- Christian McFarland, Creekside Village - Chief Closer
- Alder House, Thanksgiving Event - Resident Event of the Year
- Viewfinder - Most Improved Team
- Melissa Robin - Property Support Person of the Year
- Nicholas Mitchell - Rover of the Year, Management
- Wesley Johnson - Rover of the Year, Maintenance
- Kevin Webb - Department Lead of the Year
- Mark Taddicken Jr., Fairhaven Gardens - Maintenance Tech of the Year, less than 100 units
- Jared Fullmer, Sunpointe - Maintenance Tech of the Year, more than 100 units
- John Moore, Happy Valley Communities - Maintenance Lead of the Year
- Sandy Hicks, Discovery Point - ILF Director of the Year
- Nick Mower, Orchards Plaza & Villa West - Affordable Manager of the Year, less than 100 units
- Irene Hazel, Happy Valley Communities - Affordable Manager of the Year, more than 100 units
- Lacey Bowman, Oakmont - Conventional Manager of the Year
Additional Recognition
This year, we had two additional awards and award categories to recognize:
SOCi Award
Cypress Point - Most Posts
Yardi RightSource Shining Star
Doug Willis
Years of Service
Guardian is proud of the tenure of our team members! Congratulations to the individuals below who met Years of Service milestones in 2023:
25 Years of Service
- Sheila Oster
- Stacey Page
15 Years of Service
- Gena Gentzkow
- David Coats
10 Years of Service
- Dodie Chalmers
- Debbie Engen
- Albert Giffen
- Rebecca Olguin
- Merilee Schrader
- Maria Vasquez
5 Years of Service
- Julie Bauer
- Brenda Durnil
- Hollie Forsman
- Leah Fox Lewis
- Irene Hazel
- Tamara Holden
- Jackie Nairn
- Kelly Paine
- Derek Phillips
- Kevin Reece
- Gabriella Santiago
- Nate Thomas
- Reggiemyr Villacorta