Guardian Team "Levels Up" at Leadership Conference

Apr 25, 2024

Categories:Guardian Team,Property Management,Guardian News

In April, more than 200 of our team members gathered for our Annual Leadership Conference to "Level Up" our property management skills.

For two days, our team participated in training sessions and team-building events, as well as our annual awards dinner and ceremony. Training sessions included breakouts for affordable and market rate managers, along with maintenance-specific programming that included an afternoon of hands-on training at Fuller Station, a local affordable community. Favorite topics included Wow! Moments in Leasing, Fair Housing and Legislative Updates, Breaking the Cycle of Unconscious Bias, and De-escalation and Conflict Management, as well as classes on HOTMA, Yardi RightSource, CRM, cyber security, social media, maintenance policies and procedures, and crisis communications.

In addition to training, the team also participated in dinners with their portfolio teams and enjoyed raffle prizes from our sponsors! At the end of the second day, we all gathered together to celebrate our successes at our Awards Dinner and Ceremony. Enjoy a peek into the festivities in the photo gallery below!

Celebrating Guardian's Successes

Every year, we take an evening to celebrate the prior year's accomplishments and successes. This year, we recognized 56 Top Shops, including 10 Top Shop All Stars who received three or more 100% shops during the year! In addition, we celebrated our 15 Best in Class Resident Survey winners, recognized by Ellis, a Grace Hill Company.

We are also proud to recognize the following team members for their achievements in 2023:

Guardian Gold Award Winners

Peer-nominated, our Guardian Gold Awards celebrate those that have gone above and beyond their duties in the past year. This year, 82 individuals were nominated by their peers for consideration. The selection committee reviewed the 180 submissions and considered the following, as appropriate for the award: occupancy record, financial management, shops and survey scores, certification completions, and work order completion rate.

Congratulations to our 2023 Guardian Gold Award Winners!

Matt Lowrimore, Spruce Park - Rookie of the Year, Maintenance
Darlene Dang, Rockwood Village - Rookie of the Year, Property Management
Sheila Oster - Above & Beyond, Home Support
Rick Howell - Above & Beyond, Maintenance
Kevin Burke - Above & Beyond, Property Management
Christian McFarland, Creekside Village - Chief Closer
Alder House, Thanksgiving Event - Resident Event of the Year
Viewfinder - Most Improved Team
Melissa Robin - Property Support Person of the Year
Nicholas Mitchell - Rover of the Year, Management
Wesley Johnson - Rover of the Year, Maintenance
Kevin Webb - Department Lead of the Year
Mark Taddicken Jr., Fairhaven Gardens - Maintenance Tech of the Year, less than 100 units
Jared Fullmer, Sunpointe - Maintenance Tech of the Year, more than 100 units
John Moore, Happy Valley Communities - Maintenance Lead of the Year
Sandy Hicks, Discovery Point - ILF Director of the Year
Nick Mower, Orchards Plaza & Villa West - Affordable Manager of the Year, less than 100 units
Irene Hazel, Happy Valley Communities - Affordable Manager of the Year, more than 100 units
Lacey Bowman, Oakmont - Conventional Manager of the Year